Information for customers for the conclusion of distance contracts
CALZE B.C. SRL situated in Strada Lisnetta, 7 – Castel Goffredo – Italia, C.F. 00136830205 and REA-MN 106293, takes care of the offer and the sale via e-commerce of the products present on the website firstname.lastname@example.org (follow the “products”).
These general conditions of contract are valid for all business relations between consumers and CALZE B.C. SRL undertaken via the shop online email@example.com
From time to time the version in force at the moment of the conclusion of the contract is decisive.
1. GENERAL NOTES
These general conditions of sale are regulated by the Consumer Code (D.Lgs. n. 206/2005), section II, distance contracts (art. 50-67) updated to D.Lgs. 21st February 2014, n. 21 and by rules of electronic commerce (D.Lgs. n. 70/2003) and they are applied only for the sale by Internet of Products.
With the conclusion of the Purchase Contracts, second part, the Customer accepts and agrees to observe these General Conditions of sale.
Therefore, the Customer is required to read carefully, before making any operations of purchase, these General Conditions of sale that CALZE B.C. SRL provides even to allow the reproduction and the storage in compliance with the provisions of art. 12, 3° paragraph of D.Lgs. 70/2003.
In case of changes in General Conditions of sale, to the purchase order will be applied the General Conditions of sale published on the website at the time of sending the thereof order by the Customer.
2. OFFER TO THE PUBLIC
The Products and the related Prices presented on the Site constitute an offer to the public in accordance with the methods specified in the General Conditions of Sale and on the Site itself. The conditions of this offer apply exclusively to purchases made on the website firstname.lastname@example.org
The shipment of the ordered products takes place exclusively in Italy and abroad upon acceptance of the additional delivery costs.
3. PURCHASE ORDER AND CONTRACT
Purchase Orders must be made online through the order procedure on the email@example.com website
In order to proceed with the compilation of the Purchase Order, the Customer can follow the procedure below:
In the event that the Customer is already registered on the Site, it will be sufficient to enter their login credentials (username and password) in the appropriate login fields from any page of the site. Otherwise it will be necessary to register through the appropriate section. By clicking on the "Buy" field at the end of the purchase procedure, the Buyer sends a proposal for the stipulation of a sales contract with CALZE B.C. SRL, which also involves a payment obligation.
Confirmation of receipt of the order takes place both on the internet page following the conclusion of the order procedure, and via e-mail. This confirmation simply represents the communication of receipt of the correctly completed order form, it does not represent the confirmation of acceptance of the order.
CALZE B.C. SRL reserves the right to accept, partially accept or not accept the order placed within 7 working days from the order request.
CALZE B.C. SRL will refund any advance payments already paid for undelivered products.
The data relating to customer orders will be protected in our archives. If you want to keep a copy, you need to print the confirmation page.
The completion of the contract between CALZE B.C. SRL and the Customer takes place only after receipt of payment, at the time of shipment by us of the ordered products and sending the communication by e-mail of the shipment.
4. PRICES AND DELIVERY COSTS
All prices include VAT and are specified during the purchase procedure. Delivery costs, which are adequately highlighted at the time of the order, are charged to the customer, to be added to the sale price. For more information on delivery costs, consult the dedicated page.
The Price shown on the Site at the time the Order is sent is applied to the Products, without any consideration of previous offers or any subsequent price changes.
5. TERMS OF PAYMENT
The payment methods accepted for purchases on shop.calzebc.com are: Credit Card, Paypal and Advance Bank Transfer, payment to be made no later than 5 days from the date of the order, under penalty of cancellation of the same.
Payment by credit card belonging to the Visa, MasterCard and Postepay circuits is managed through PAYPAL (PSP) using computer systems that guarantee the greatest possible security of the transaction. For more information see the dedicated page.
6. RIGHT OF WITHDRAWAL AND RETURN CONDITIONS
We can only accept returned products purchased from our Online Shop shop.calzebc.com
In the case of an incorrect item (different from that indicated in the order confirmation) or of a product defect attributable to the company (for example needle line, shades, badly made seams) the return must be considered free (except for shipping costs possibly paid for delivery). No further cost of returning the product (s) or of new delivery of the replacement product (s), or other, will be charged to the customer.
In order for the free return procedure to be successful, it is mandatory to attach clear photographic documentation to allow verification of the imputability of the damage / defect by timely communication to the address firstname.lastname@example.org
The customer has 10 days to make the return request and then start the procedure. In the event of second thoughts, for example relating to size or color, or for any other reason, the consumer can exercise the right of withdrawal within 14 days from the purchase confirmation. In this case, the cost of the return service, equivalent to the costs of collecting / returning the product, will be deducted from the refund that we will issue. The products must be returned in the original packaging, without damage and without having been worn, otherwise it will not be possible to accept the request of withdrawal.
The declaration of withdrawal can be sent by email to the address email@example.com, or attached to the goods to be returned to the address:
CALZE B.C. SRL
Strada Lisnetta 7,
46042 Castel Goffredo (MN) - Italia
Phone. +39 0376 782878
Obligations to reimburse payments must be fulfilled within 30 days. The deadline for us starts from the receipt of the declaration of withdrawal and / or the returned products. The refund that we will issue will correspond exclusively to the cost of the products.
The return of the products must be confirmed with a return receipt, which must be kept for any checks.
7. WARRANTY CONDITIONS
Each product is subjected to numerous quality controls before being placed on the market as certified by the manufacturer CALZE B.C. SRL
The company is committed to ensuring that the products delivered to customers are free from defects. The Consumer is entitled to rights for defects as required by law. CALZE B.C. SRL does not provide any guarantees other than those provided by law.
8. CUSTOMER CARE
Any complaints should be addressed to:
CALZE B.C. SRL
Strada Lisnetta, 7
46042 Castel Goffredo – Italy
or by e-mail to: firstname.lastname@example.org
9. DATA PROTECTION
By transmitting an order, the Buyer gives his consent to the processing of personal data by CALZE B.C. SRL, and of which CALZE B.C. SRL becomes aware in relation to the contractual relationship. We guarantee the protection of personal data, which will be treated in compliance with the rules of confidentiality and security provided by law.
In order to constantly improve our services we will carry out periodic evaluations of customer and order data. If you do not want your personal data to be used for these purposes, you can deny consent for their future use at any time by sending a written statement to:
CALZE B.C. SRL
Strada Lisnetta, 7
46042 Castel Goffredo – Italy
10. DISCLAIMER OF LIABILITY
We have created the contents of each page of our eCommerce site with great care. However, we cannot accept responsibility for the correctness, completeness and topicality of the contents.
As a service provider, we are responsible for our content on these pages in accordance with the applicable laws.
If our site contains links to access other web pages, we are not responsible for the content on those pages.
11. RIGHTS ON IMAGES
All the images on the email@example.com website are the property of CALZE B.C. SRL are therefore protected by rights and cannot be used by third parties without mentioning the ownership.
12. PLACE OF JURISDICTION
Any and all disputes that may arise in relation to the application, interpretation and execution of these Conditions, will be mandatorily referred to the judge of the place of residence or domicile of the consumer, if located in the territory of the State.